My web hosting contract was up for renewal, so with a paltry 200MB of disk space I started to look around at other options. In the past eHostPros has been the only host that could provide the long list of services I needed for the price I could justify for a hobby site, but things have changed out there and I quickly found a few hosts that could offer something comparable for a similar price, along with the all important unlimited disk space. Just as it started to look good for a change a little research showed thing weren’t as rosy with these hosts as I had initially been lead to believe.
After a rocky start with eHostPros back in 2006 I have had a pretty smooth time of it. In fact I hadn’t raised a support ticket since 2007. Maybe the grass isn’t always greener on the other side. I’ve always been told that if you don’t ask you don’t get, so I fired a quick support ticket requesting the 5GB disk space that new starters get, but also requesting to keep my ability to host multiple domains, which new users don’t get. There was an immediate reply that it had already been implemented. I wonder if I would have had the same response if my contract wasn’t up for renewal.
I’ve raised a few support tickets in the last few days. Most have been dealt with professionally and quickly. I was rather disappointed that they couldn’t get the Advanced Guestbook working, despite offering it from cPanel. It’s not a biggie though, and I knocked up a very simple one using PHP in a couple of hours.